We like to think our work speaks for itself everytime. Here's what some of our clients say about us.

Peter Vaks - Redwood Financial Advisers Ltd

'Rachel has provided our company with freelance secretarial support for the past three years.  We have found Rachel to be both professional and reliable at all times, she works with the utmost discretion and we have greatly valued her assistance.  In addition to carrying out regular secretarial and administrative duties, Rachel has also assisted us with some major projects - including the co-ordination of an office re-location and installation of a new back-office system, Intelligent Office. 


Danny Littlechild - QMS International plc

'This (client's [organisation]) system was always impressive under the supervision of the previous Quality Manager and since Rachel has come on board it has continued to grow and develop even further as evidenced in my audits of 2012 and 2013.  Excellent!.'

(Working as Quality Manager carrying out internal audits under a scheme tailored specifically for a client in the legal profession to comply with ISO 9001)


Michael Davis - Welbeck Properties

'Rachel Brown at Secretary Outsource has provided Welbeck Properties with wide-ranging freelance administrative support for the last 4 years on a weekly basis.  She has consistently given a high standard during this time, predominantly doing bookkeeping and assisting with preparation of budgets and accounts.  Her attention to detail is excellent and she works independently, without any supervision.  Rachel is reliable, trustworthy and discreet in her dealings with my clients and I would highly recommend her services to any business needing administrative support.'


Janet Morrison

'Rachel has typed and processed my manuscript in a most competent and helpful manner and I have appreciated her grammatical advice.  She is extremely professional and has steered me through the complexities of publishing without my having to lift a finger.'

Tony Stone - Fine Antique Boxes

'Rachel worked for me for 8 years and she managed the administrative side of my business. Working outside of the UK for much of the time meant I relied on her to keep the day-to-day business ticking over in my absence. No matter what cropped up, Rachel was able to deal with it, being resourceful enough to find a solution. She was totally dependable and didn't let me down – I have every confidence in her abilities.'
Terry Roy - Equal Brighton & Hove

I had the pleasure of having Rachel as my PA in a full-time capacity for two years. Her enthusiastic attitude towards her job and co-workers, professionalism and 'get it done' attitude have made my job easier. Rachel knows when to ask questions, always gets the details down and produces results. If I need something done right and needed it yesterday, Rachel's the person I call on. In her time with Equal Brighton & Hove, Rachel achieved a great deal - Fire Warden and Health & Safety training, planning large events, producing procedures, supervising work placements, conducting staff inductions, managing my schedule, producing bi-weekly newsletters - the list goes on. Rachel's been an invaluable asset and one of the reasons Equal Brighton & Hove has been a success.
Steve Morley - Morley Motors

'I used Secretary Outsource originally to help me get my invoices done and chase up people who owed money. I don't get much time to do paperwork – my hands are too dirty from working on cars which is what I do best. Rachel was efficient and very organised, I gave her invoice details over the phone and she did the rest! Repairs to cars on insurance claims were always a nightmare for the amount of letters, phone calls and copies of paperwork were concerned – so gradually I let her handle all of this for me and it was a huge relief to know someone professional was working for me – but only when I needed it. Taking the burden of paperwork away enabled me to spend more time running my business.'
R Gower, Admin Assistant - Equal Brighton & Hove

'Working closely with Rachel as part of a team, I have always found her to be cheerful and supportive with a really positive attitude to all aspects of working life. She is particularly good at thinking several steps ahead. This allows her to weed out problems before they arise and takes all of the stress out of deadlines. She is very methodical, with an eye for detail and just seems to have an instinct for getting things done. I have learned a lot from working with Rachel, but her standards of professionalism and can-do attitude are hard to emulate.'
Sue Lee, Chairman - Peacehaven & District Twinning Association

'I have known Rachel and worked with her on committees for over ten years.
She is extremely well-organised, highly efficient and completely professional in all her work. She has excellent computing skills, can compose very well-written letters, takes absolutely accurate minutes, and produces all paperwork on time. She respects confidentiality, and can communicate with a variety of people using the correct language for the occasion. I would recommend her unreservedly.'


Call on 0345 812 0172 or email us to find out more or book our services


"I used Secretary Outsource originally to help me get my invoices done and chase up people who owed money."


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