Terms & Conditions

Below are the Terms & Conditions. Secretary Outsource looks forward to working with you.

Secretary Outsource
Secretary Outsource provides freelance secretarial, administration and PA services on a virtual (internet) or mobile basis. Address for correspondence is: Newhaven Enterprise Centre, Newhaven, East Sussex BN9 9BA

The services are contracted as confirmed in the Agreement for Services document.

Invoices and Payment
Secretary Outsource will invoice clients on completion of work, however reimbursement of expenses incurred may be required in advance of the invoice being issued. Terms are immediate payment. Secretary Outsource reserves the right to charge interest on late payments in accordance with the terms of the late payment of commercial debts (Interest Act 1998).

In the event of cancellation after agreement to proceed has been given, costs already incurred directly attributable to the work are payable by the client. Secretary Outsource reserves the right to terminate the Agreement for Services following unsuccessful resolution of grievance or client dissatisfaction by negotiation. 

PLEASE NOTE:  Cancellation of a booked appointment for work at less than 24 hours notice will incur a fee of 50% of the allocated time.

Confidentiality and Disclosure
Secretary Outsource will not impart any information, confidential to the client, to a third party. This obligation will survive termination of this agreement without limitation. The integrity of data supplied by the client is guaranteed – relevant documentation will be shredded or handed back to the client if preferred. Clients' own confidentiality agreement will be signed if required.

Software Licenses
Software used to produce clients' work is selected at the discretion of Secretary Outsource or by negotiation, according to availability of licenses owned. Should the client have specific software requirements, the client will be expected to provide it.


Call on 0345 812 0172 or email us to find out more or book our services